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Accessibility Statement

Effective Date: 2025 | Last Updated: 2025

 

Amanda Christine Designs and Built Different Co. are committed to ensuring that acdesshop.com is accessible to all visitors, including people with disabilities. We believe everyone deserves to shop comfortably and with dignity, and we are actively working to improve the accessibility of our Site.

 

1. Our Commitment

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the internationally recognized standard for web accessibility. These guidelines describe how to make web content more accessible to people with disabilities, including those who use assistive technologies such as screen readers, voice recognition software, or keyboard-only navigation.

 

Our Site is built on the Wix platform, which includes built-in accessibility features and ongoing compliance efforts. We work within that platform to ensure our content, products, and checkout experience are as accessible as possible.

 

2. Accessibility Features on This Site

We have implemented or are working toward the following accessibility features:

  • Keyboard navigation — all key functions on our Site can be accessed using a keyboard alone

  • Screen reader compatibility — our Site is structured with semantic HTML to support screen readers and other assistive technologies

  • Alt text on images — product photos and banner images include descriptive alternative text

  • Color contrast — we aim to maintain sufficient contrast between text and background colors for readability

  • Resizable text — our Site supports browser-based text resizing without loss of functionality

  • Accessible forms — checkout and contact forms include labels and error messages that work with assistive technologies

  • Clear navigation — our Site uses consistent, clearly labeled navigation to help all users find what they need

 

3. Known Limitations

While we strive for full accessibility, some areas of our Site may not yet meet all WCAG 2.1 Level AA guidelines. Known limitations include:

  • Some older product images may not yet have complete alt text descriptions — we are working through our product catalog to address this

  • Embedded third-party content, including Instagram feed widgets, may not be fully accessible — this is a limitation of the third-party platform

  • PDF documents linked from the Site may not be fully screen-reader compatible at this time

 

We are actively working to resolve these issues and will continue to make improvements over time.

 

4. Compatible Assistive Technologies

Our Site is designed to be compatible with the following assistive technologies:

  • Screen readers, including NVDA, JAWS, VoiceOver (Apple), and TalkBack (Android)

  • Keyboard-only navigation

  • Browser zoom and text enlargement tools

  • High-contrast display modes

  • Voice recognition software such as Dragon NaturallySpeaking

 

5. Alternative Ways to Shop & Get Help

If you experience difficulty accessing any part of our Site or completing a purchase due to a disability or accessibility barrier, we want to help. You can reach us through any of the following:

 

  • Email: amanda.baker@acdesshop.com — describe the barrier you encountered and the product or page you were trying to access, and we will assist you personally

  • Phone: 443-274-7688 — call or text during business hours and we can assist you with placing an order or answering questions

 

We will respond to accessibility-related inquiries within 2 business days and will work with you to find a solution, including taking your order directly if needed.

 

6. Feedback & Continuous Improvement

We welcome feedback on the accessibility of our Site. If you encounter a barrier, notice something that could be improved, or have a suggestion, please let us know. Your feedback directly helps us make acdesshop.com more accessible for everyone.

 

To report an accessibility issue or share feedback:

 

Please include as much detail as possible — the page or product you were viewing, the assistive technology you were using, and a description of the issue. We take all accessibility feedback seriously and will review and respond to your message within 2 business days.

 

7. Third-Party Content

Our Site may include content or functionality provided by third-party services, including our payment processor, Instagram feed, and Wix platform components. While we work to ensure these integrations are accessible, we do not control third-party platforms and cannot guarantee their full compliance with accessibility standards.

 

If you experience accessibility issues with a third-party component on our Site, please let us know and we will do our best to find an accessible alternative.

 

8. Our Ongoing Accessibility Efforts

Accessibility is not a one-time fix — it is an ongoing commitment. Our current and planned efforts include:

  • Regular review of product listings to ensure all images have meaningful alt text

  • Periodic accessibility audits of our Site as we add new pages and products

  • Reviewing accessibility when selecting new apps, widgets, or integrations

  • Staying informed about updates to WCAG guidelines and Wix accessibility features

 

This statement reflects our current accessibility status and efforts. As a small, woman-owned business, we are committed to making meaningful progress over time and appreciate your patience and support.

 

9. Formal Complaints

If you are not satisfied with our response to your accessibility concern, you have the right to contact the relevant enforcement authority in your jurisdiction. In the United States, this may include filing a complaint with the U.S. Department of Justice's Civil Rights Division regarding ADA (Americans with Disabilities Act) compliance.

 

However, we strongly encourage you to contact us first at amanda.baker@acdesshop.com — we are committed to resolving accessibility concerns directly and promptly.

 

10. Contact Us

For accessibility-related questions, requests, or feedback:

 

Amanda Christine Designs / Built Different Co.

  • Email: amanda.baker@acdesshop.com

  • Phone: 443-274-7688

  • Mailing Address: P.O. Box, Pasadena, MD 21122

  • Response time: Within 2 business days

 

 

This Accessibility Statement was last updated in 2025 and will be reviewed and updated as our Site evolves.

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